General Principles

At Start9 Labs, Inc (“Start9”, “we”, “us”, “our”), we believe that privacy is a basic human right and have designed our devices and software systems (“Products”) to uphold this principle.

Start9 does not collect, does not want to collect, and has no reasonable means of collecting, your personal information from the usage of our Products.

Voluntary Provisions

When you visit start9.com or our other public websites, our visitors (“customers”, “you”, “your”) may voluntarily provide us with certain personal information, such as your name or email address, for the purpose of receiving updates about our Products, or to receive a response to an inquiry. We use this information internally and do not share it withthird parties. You will only receive communications from us, email or otherwise, if you have explicitly opted in to such communications, and you may opt out at any time.

Online Purchases

When you purchase Products from our website, we necessarily collect certain personal information, such as name, email, shipping address, and payment details, in order to facilitate the transaction and conduct shipment. We do not use the information for any other purpose. Start9 relies on third party payment processors and shipping partners to conduct transactions, and have no control over their collection or usage of your information.